Client Projects (Snap Shots)

It was our incredible pleasure to partner with Richard at Heartland Community College in the development of Articulate interactions supporting competency-based learning pathways. He was the utmost professional, and his product work was not only exemplary, but he also supported our own professional development in a variety of important ways. His timeliness, professionalism, and good humor made the work at hand a pleasure to complete – I highly recommend Richard for your eLearning needs!

We hit the jackpot when we found Richard in 2015 and partnered with him to create some complex eLearning projects to educate employers about alcohol and other drug issues. Due to the sensitive nature of our subject matter, we needed a professional who was both proficient in content development and sensitive to how this type of information is communicated. We have continued to work with him to develop several suites of courses for our clients and to research Learning Management options for our organization.

We remain impressed with his technical expertise and mastery over content development software, and his willingness to research and experiment to meet any design challenge we present. His connection to the eLearning community is extensive and serves him well in staying at the cutting edge of his profession. We also appreciate his creativity and eye for design. We are admittedly a “particular” team and value his eagerness to fuss with us until we have a product that exceeds our expectations.

Riveling Richard’s professional expertise is his genuine sense of partnership. He offers a healthy dose of humor, flexibility, and patience to his work, and we consider him to be an essential part of our development team.

I can highly recommend Richard, as a consultant and expert in the eLearning space. Richard was recommended to me by a trusted colleague who knows the business. I was not disappointed. Richard has the maturity, technical skills, and professional experience that you can count on. He was collaborative and willing to jump in at a moment’s notice, facing very severe client deadlines. His sense of humor is a real bonus when the going gets tough. He’s a pro.

Richard is at the top of his game in eLearning, mobile, and strategic learning solution delivery. From his evident understanding of how to engage work with vendors to create solutions that guarantee quality final product, he is the person you want in charge of blended distance- training programs. I was impressed immediately with his good humor, wisdom and pragmatic approach to development. He is now a favorite of all those he worked with and for on our project.

Richard has completed every assignment ahead of time and his work has always exceeded expectations. He delivers quality-specific detailed training materials and solutions in a timely manner. Richard is professional and excels alone or in any team environment, and he works extremely well alone under pressure or with multiple personality types. His demeanor is always pleasant, professional, positive, and he is a pleasure to work with. Richard is amazing at developing complex training materials and delivering concise solutions; I can always count on Richard to deliver the highest quality product.

I have worked with Richard on a number of writing/editing projects. He has a real talent for explaining and writing about technology topics in a way that makes sense to the reader, not something that is always easy to do. I found him to be very reliable, would highly recommend him, and would be happy to work with him again at any time in the future.

As the Trainer/Instructional Designer at GenevaLogic Richard worked very closely with me in designing the training materials for my channel partners. Richard also held regularly scheduled training for the GenevaLogic resellers. Richard is a tireless worker and the utmost professional. The training materials he designed and created are some of the best I have ever seen. They are professional as well as easy to follow and keep the student involved. He is a fantastic trainer who creates his classes based on both points of view. the product as well as the needs of the audience.

PHP requested that Richard Watson, CEO of BLS do a thorough evaluation of the Customer Service Training Program at PHP.  Richard conducted multiple interviews of people throughout the organization and at all levels of the organization to inform his evaluation.  He reviewed tools and processes, trainer skill sets, and customer expectations.  In April of 2019, Richard presented his proposal along with multiple recommendations.  It was thorough and outstanding work, which offered us quick-hit solutions as well as some longer-term solutions for technology and skill development for trainers.  In addition, BLS developed a “Train the Trainer” website that offered 25 training modules covering everything from ADDIE to E-Learning development.  This has been an invaluable training opportunity for our CS trainers as well as other trainers in the PHP organization at large.  Richard also assisted PHP in the identification process for a Learning Management System and other e-Learning tools.

Richard is a wonderfully flexible, dependable, and capable technologist, with the generous heart of a teacher. I supervised Richard when he taught at Portland Community College, and–of the dozens of teachers I managed–he was by far the most creative, adaptable, and genuinely interested in equipping his students with what they needed in the real world. Do yourself the favor of working with him.